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Former Mon Valley Alliance & Mon Valley Foundation CEO is the first to hold this new executive-level position at Community Bank

Benjamin Brown is the new Director of Client Experience and Innovation at Community Bank

Benjamin Brown is the new Director of Client Experience and Innovation at Community Bank

Community Bank named Benjamin Brown Director of Client Experience and Innovation. In this newly created leadership role, Brown will oversee the strategy, planning, and execution of the bank’s client experience initiatives aimed at achieving greater client satisfaction and retention, increased efficiency, growth, and profitability.As a member of the executive team, he will also oversee the marketing, communications, and employee engagement functions.

“Ben’s deep relationships and connections in the community will bring tremendous value to Community Bank as we embrace the changes our industry is facing and establish ourselves as the premier independent bank in the region,” said John H. Montgomery, President and Chief Executive Officer. “He will play a pivotal role as we grow and meet the evolving needs and expectations of our client base.” 

Previously, Brown was CEO and Director of Operations of the Mon Valley Alliance & Mon Valley Alliance Foundation, which serve the Mon Valley region with industrial, business, and community development activities to drive economic growth. He has been pivotal in bringing transformational projects to the Region, serving as a trusted partner to companies looking to grow and expand, and bridging the gap between private, public and governmental agencies to achieve greater progress. He has also held leadership roles in the banking and financial services industry with The Bank of North Georgia and has previous experience with The Federal Reserve Bank of Atlanta.

“My desire is to provide an atmosphere of excellent service and I look forward to helping Community Bank continue its evolution, bringing new products and technologies to market that help our clients achieve their goals today, tomorrow, and in the future,” said Brown. “With the transformation of the financial system happening at a rapid pace, we look forward to continuing our history of innovation and client service that has served the Bank and its clients well for over 120 years.”

A resident of East Washington, PA, Brown earned a Bachelor of Business Administration in banking, finance, and real estate from the University of Georgia.  He has also completed numerous training programs through the Federal Reserve System, focused on continuing education classes and specific training related to economic development. 

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